Last week, Edith Lombardo-Albach brought her daughter’s 6-year-old English Springer Spaniel, Hendrix, to Newark International Airport to board a flight to Phoenix, Ariz.

Lombardo-Albach’s family is moving from Staten Island, N.Y., to Arizona, and Hendrix was going to be met by his owner, Meredith Grant, at the Phoenix airport. But just as the plane was due to arrive, Lombardo-Albach got a call from United Airlines, saying that the dog had mistakenly been put on a flight to Ireland.

"I almost fainted," Lombardo-Albach said, according to PawNation.

The poor pup had to fly back to New Jersey, and then on to his destination. The airline is “reviewing the circumstances surrounding the situation,” and offered the family a full refund for Hendrix’s $450 flight, said United spokesperson Megan McCarthy.